“VIDABLAB” refers to the client application and official website (https://vidablab.ai/) named VIDABLAB that are lawfully owned and operated by CLOUDS INFORMATION CO., LIMITED and its affiliates (collectively, “we”, “us”, or “our”). As the operator of VIDABLAB, we understand the importance of your personal information. We will protect your personal information and privacy in accordance with applicable laws and regulations. We have formulated this Privacy Policy and specifically remind you to read and understand it carefully before using VIDABLAB and related services so that you can make appropriate choices.
This Privacy Policy explains how we process personal information in different scenarios. When you activate or use VIDABLAB, we may process relevant information in order to provide the functions and services you choose to use or to comply with laws and regulations. We describe these circumstances item by item in this Privacy Policy. Important provisions concerning your personal-information rights are highlighted in bold; please pay particular attention to them.
In addition to this Privacy Policy, in specific scenarios we may also explain the corresponding purposes, scope, and methods of information collection through just-in-time notices (including pop-ups and page prompts), feature-update notices, and similar means. Such notices and update descriptions form part of this Privacy Policy and have the same effect as this Privacy Policy.
The following sections explain in detail how we collect, use, store, transmit, disclose, and protect personal information, and how you may access, correct, supplement, delete, copy, or transfer your personal information. Important content concerning your personal-information rights is highlighted in bold; please pay particular attention to it.
Contents:
How We Collect and Use Personal Information
Partners Involved in Data Use and the Transfer or Disclosure of Personal Information
Managing Your Personal Information
How We Protect the Security of Personal Information
How We Store Personal Information
Provisions Concerning Minors
Review and Revision of This Privacy Policy
Contact Us
You may register for and log in to a VIDABLAB account using a mobile phone number, enabling you to register, log in, and use VIDABLAB and related services directly. This also enables us to verify the authenticity and association of the mobile phone number.
After you complete authorized login using a mobile phone number and create a VIDABLAB account, you may modify or supplement account information, such as your avatar and nickname, at any time.
Collection of a mobile phone number is necessary to satisfy national legal and regulatory requirements concerning real-name registration on networks (real-identity verification). If you refuse to provide a mobile phone number for registration, login, or binding to VIDABLAB,we may be unable to provide functions and services related to AI content generation, information publishing, and interactive communication.
Based on our cooperation with telecommunications operators, when you use the “one-click binding” function and give your consent, we may use capabilities provided by the operator to use the mobile phone number on your device as the number bound to your VIDABLAB account, without requiring password or dynamic verification-code verification, thereby providing a convenient account-binding service.
You may independently modify or provide an avatar and nickname to complete your information. Choosing not to modify or provide such information will not affect your use of your VIDABLAB account and services.
Based on artificial-intelligence (“AI”) model technology, we provide AI content-generation services, including but not limited to image generation, audio/video generation, text generation, asset analysis, and content rewriting. To provide these services, we may collect and process text, images, audio, video, and related instructions that you actively enter, select, upload, or import, and analyze and process such content according to your specific operations in order to generate content that meets your instructions and requirements.
When you use the VIDABLAB desktop client, certain functions may require you to actively select local files, import assets, choose a file-save location, or export generated content to a local device. Relevant files are read or processed only when you actively perform selection, upload, import, save, or export operations. If you do not provide the relevant materials or perform the corresponding operations, you may be unable to use the corresponding functions, but this will not affect your use of other VIDABLAB functions.
To provide AI content generation, asset analysis, and related processing functions, we may need to transmit certain original materials that you actively select, upload, or import to our servers for processing. Some functions may involve technical analysis of images, audio, or video that contain faces, human likenesses, voices, or similar information. Unless otherwise expressly stated or unless we obtain your separate consent, such materials and related information are used only to perform content generation, analysis, editing, and other functions that you actively use, and are not used to identify a specific individual, verify identity, or for other purposes unrelated to the current service.
For materials that must be uploaded to servers for processing, we will adopt reasonable security measures to reduce the risk of leakage, alteration, loss, or unauthorized access during transmission, storage, and processing. Where a function can be completed without uploading data to a server, we will, depending on the function, process it locally to the extent reasonably possible.
To provide diverse product features and services, you may click here to view the various model and algorithm services we use and their filing/registration status, as well as their application scenarios, basic principles, intended purposes, and main operating mechanisms. This information is intended to help you fully understand our use of models and algorithms and to protect your rights to know and choose.
When you browse, view, or interact with content through VIDABLAB, we may record information necessary for your use of the service in order to ensure normal operation, optimize the product experience, troubleshoot faults, and perform security analysis.
If you are not logged in, we may record your browsing, clicks, downloads (exports), feedback, and similar actions based on device information, client identifiers, logs, and other information. If you are logged in, we may associate your VIDABLAB account with records of browsing, clicks, downloads (exports), sharing, feedback, “create similar” actions, generation, publishing, and other operations in the client.
When you play video or audio or preview images and other content, we may adapt content presentation, playback quality, and interface layout according to your device type, operating system, screen resolution, window size, network conditions, and client operating status to ensure that the relevant content can be displayed and played normally and stably.
When you use VIDABLAB to import images, audio, video, text, or other materials, or to generate, edit, or export related content using AI, we will read the local files you select based on your active operations and process them only to the extent necessary to provide the relevant function. Some functions may require the materials you actively select to be uploaded to servers for AI analysis or generation processing.
We may record logs necessary for content import, generation, editing, export, retry after failure, and similar operations in order to ensure stable service operation, troubleshoot faults, optimize products, and improve the user experience.
To display and recommend more relevant information and provide services better suited to your requirements, VIDABLAB may collect and use your personal information and use computer algorithmic models to automatically calculate and predict your preferences in order to match information or services that may interest you. Below we explain the operating mechanism of this personalized recommendation service and how you can exercise control over it.
(1) Scope of personalized recommendation services: our personalized recommendation services include, but are not limited to, displaying inspiration templates or audio/video content.
(2) Data collected for personalized recommendation services: to provide personalized services, we may collect and use device information; behavioral information generated while you use VIDABLAB (including records related to clicks, publishing, use, likes, browsing, downloads, sharing, interactions, and transactions); profile information you provide (including account information such as nickname and avatar); and other information that, with your authorization, is collected from VIDABLAB or provided by other partners. The system automatically analyzes and calculates such information to predict your preference characteristics and provides personalized recommended content and services based on the results.
(3) Training and intervention for personalized recommendation services: we may train the recommendation model in real time and provide feedback based on your browsing behavior while using VIDABLAB, continuously adjusting and optimizing recommendation results. To meet diverse needs and avoid excessive concentration of similar content, we may use a variety of technologies to automate content processing and provide higher-quality content and services.
If you believe that certain decisions in our personalized recommendation service are made solely through automated decision-making mechanisms and have a significant impact on your lawful rights and interests, you may contact us at support@vidablab.ai as provided in Section 8.2 of this Privacy Policy and request an explanation. You have the right to refuse decisions made solely through automated decision-making.
At present, VIDABLAB does not proactively send you marketing information, account updates, or recommended content by SMS, telephone calls, device-system notifications, or similar means.
If we later add necessary notification functions relating to account security, service status, order payments, membership expiration, important feature changes, or similar matters, we will notify you through in-client prompts, pop-ups, internal messages, or other reasonable means depending on the actual function, and will process relevant information in accordance with applicable laws and regulations.
VIDABLAB may use information necessary to provide services such as inquiries, product introductions, issue diagnosis, complaints, and suggestions. To handle your request promptly, we may need to collect and use your account information, identity-verification information, operation/use/service logs, or other information necessary to establish the relevant facts (depending on the type of issue you communicate to us). We may also need to use your mobile phone number or other means of communication to contact you and help resolve the issue. When you communicate with us, we may retain records and content of communications or calls and/or record the resolution and outcome of the relevant issue in order to protect your lawful rights and interests and continuously improve service quality. If you voluntarily participate in customer-service quality surveys, we may also retain your feedback.
We are committed to providing a safe and trustworthy product and usage environment. Providing high-quality and reliable services and information is one of our core goals. To maintain normal and stable operation of relevant products or services and protect the safety and lawful interests of you, other users, and the public, we may collect the following necessary information:
Cookies, device identifiers, and similar technologies are commonly used on the Internet. When you use VIDABLAB and related services, we may use these technologies to send one or more Cookies or anonymous identifiers to your device to collect and identify information about your access to and use of the product. We undertake not to use Cookies for purposes other than those described in this Privacy Policy. We primarily use Cookies and similar technologies for the following functions and services:
Please understand that, as our business develops, we may adjust the products or services provided by VIDABLAB. If the purposes, methods, or scope of personal-information processing change as a result of such adjustments, we will inform you again and obtain your consent as required by applicable laws and regulations.
Please understand that, in the following circumstances, applicable laws and regulations permit us to process your personal information without obtaining your authorization or consent:
Special note: under applicable law, information that cannot, by itself or in combination with other information, identify a specific individual does not constitute personal information. If your information can identify you by itself or in combination with other information, or if we combine data that was not associated with a specific individual with your personal information, we will treat it as your personal information and process and protect it in accordance with this Privacy Policy.
For scenarios in which personal information is processed on our behalf, we will enter into relevant processing agreements with entrusted partners in accordance with law and supervise their use of personal information.
For scenarios involving joint processing of personal information, we will enter into relevant agreements with partners in accordance with law and define the respective rights and obligations of each party, so as to ensure compliance with applicable legal requirements and the protection of data security during the use of relevant personal information.
Where our affiliates or third parties provide services in connection with specific functions or scenarios, the scope of partners includes such affiliates and third parties.
When you use functions in VIDABLAB that are provided by our partners, or services jointly provided by us together with software service providers, smart-device providers, or system-service providers, we may use with them information necessary to achieve the relevant business purposes, including but not limited to the following functions or services:
As our business continues to develop, we may undergo a merger, acquisition, or asset transfer, and your personal information may consequently be transferred. If such a change occurs, we will require the successor to protect your personal information in accordance with applicable laws and regulations and security standards no lower than those stated in this Privacy Policy. If the successor changes the original purposes or methods of processing, we will require it to obtain your authorization and consent again.
If we cease operating a product or service, we will promptly stop collecting your personal information. We will provide notice to you individually or by public announcement and will delete or anonymize the personal information we hold that relates to the discontinued product or service.
We will not proactively disclose information that you have not made public yourself, unless required by applicable national laws and regulations or with your consent.
Please understand that, in the following circumstances, applicable laws, regulations, and national standards permit partners to use, or us to transfer or disclose, your personal information without obtaining your authorization or consent:
We attach great importance to your ability to manage your personal information and make every effort to protect your rights to access, copy, correct, supplement, delete, withdraw consent or authorization, cancel your account, and submit complaints or reports, so that you can understand and protect the security of your personal information.
Please understand, however, that certain business functions and services require your information in order to be provided. After you withdraw consent or authorization, we may no longer be able to provide the corresponding functions and services and will stop processing the corresponding personal information. Your withdrawal of consent or authorization does not affect personal-information processing already carried out on the basis of your authorization before the withdrawal.
The following descriptions apply only to the latest version of the VIDABLAB mobile client. The paths for managing information may differ among versions or operating systems; please refer to the actual product interface.
If you need to access, correct, supplement, delete, copy, or download personal information that we collect and store, you may contact us through [Feedback] in the VIDABLAB mobile client or by email at support@vidablab.ai.
If you need to transfer personal information that we collect and store, we will provide a transfer channel in accordance with applicable laws and regulations.
You may cancel your account through the [Account Center] page of the VIDABLAB mobile client.
Before you cancel your account, we will verify identity, security-status, device, and other information that you have authorized us to use. For the cancellation process and related details, please refer to the “VIDABLAB Account Cancellation Agreement”. You acknowledge and understand that account cancellation is irreversible. After cancellation, we will delete relevant information about you; where certain information cannot be completely deleted, we will irreversibly anonymize it, and anonymized data will no longer constitute personal information.
In addition to the above, if you or another entitled party has any claim, request, or question concerning the exercise of personal-information rights granted by applicable laws and regulations, you may contact us through [Help Center] - [Feedback] in the VIDABLAB mobile client to access the user-feedback interface. We will review the issue as soon as possible and respond within fifteen business days after verifying your user identity.
We use encryption, de-identification, anonymization, and other reasonable and feasible measures at least consistent with generally accepted industry standards to protect your personal information, and use security mechanisms to prevent malicious attacks against it.
We establish dedicated security functions, security-management systems, and data-security processes to protect your personal information. We maintain strict data-use and access-control systems to ensure that only authorized personnel can access your personal information. We regularly provide security education and training to personnel and conduct data and technology security audits as appropriate.
We formulate and implement contingency plans for personal-information security incidents. If a personal-information security incident occurs, we will immediately activate the contingency plan, endeavor to control the impact, and prevent adverse consequences from expanding. If a personal-information security incident (such as leakage, alteration, or loss) occurs or is likely to occur, we will, as required by law, promptly inform you of the types of personal information affected, the cause and possible harm, remedial measures we have taken, measures you may take to mitigate harm, and how to contact us.
We will promptly inform you of relevant incident information by push notification, email, letter, SMS, or other appropriate means. Where it is difficult to notify individuals one by one, we will publish an announcement in a reasonable and effective manner.
We will also report the handling of personal-information security incidents to relevant regulatory authorities as required.
Although we have adopted the reasonable and effective measures described above and complied with standards required by applicable laws and regulations, please understand that, due to technological limitations and the possibility of various malicious methods, we will do our best to protect your personal information, but no Internet environment can be absolutely secure.
You acknowledge and understand that the systems and communications networks you use to access our services may experience problems due to factors beyond our control. We therefore strongly recommend that you take proactive measures to protect personal information, including not disclosing your account or related personal information to others. Once you leave VIDABLAB and browse or use products or services provided by a third party, we do not have the ability or direct obligation to protect any personal information you submit to that third party, even if you access the third-party product or service through a link or guidance in VIDABLAB. However, we will notify you when you are about to enter a third-party product or service so that you can better protect your personal information.
In accordance with applicable laws and regulations, personal information collected and generated during our operations within the People’s Republic of China will be stored within China. We will not transfer such information abroad. If we transfer information outside China in the future, we will comply with applicable national laws and regulations.
If you believe your personal-information rights may have been infringed, or you discover clues indicating an infringement, you may contact us through [Help Center] - [Feedback] in the VIDABLAB mobile client to access the user-feedback interface, or email us at support@vidablab.ai.
After verification, we will respond to your complaint or report within fifteen business days.
We have appointed a person responsible for personal-information protection. If you have questions or suggestions concerning personal-information protection, you may contact us by either of the following methods:
We will review your questions or suggestions as soon as possible and respond within fifteen business days after verifying your user identity.